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My Argos- Retail Team Leader

What will your Argos be like?

As a Team Leader you’ll be doing your bit to achieve store targets by utilising and motivating your team as effectively as possible.

There are different areas of the store that you could specialise in, but in each case you’ll be applying the staff deployment rotas to ensure efficient customer service, as well as coaching individuals to achieve great performance.

Working alongside store management, you’ll also be helping to recruit and train team-members - and providing duty management cover when required.

Within your specific area of responsibility, you’ll make sure costs are kept to a minimum and ensure all relevant procedures are followed. These areas could be Operations (which will include overseeing the collection counter and sales floor merchandising), Stock (including handling stock movements and counts), and Jewellery (engaging with customers and learning more about this area).

What skills and experience do you need to succeed?

Basically you’ll need to demonstrate clear potential to lead a team in this fast-paced retail environment. Customer-facing experience and a retail operations background will obviously be advantageous. An eagerness to learn is essential.

As well as being a natural leader, you’re extremely enthusiastic – committed to creating a positive customer experience and able to communicate confidently and clearly at all levels, both verbally and in writing. You should be able to use your own initiative, come up with new ideas, make quick decisions and manage your time and the available resources effectively.